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Privacy Policy

At Violet Lake we are committed to protecting your privacy and will not sell or pass on any details that you provide us with to any third parties. We will only use the information that we collect about you lawfully (in accordance with the GDPR 2018). We collect information about you for two reasons: firstly, to process your order, and secondly, to provide you with the best possible service we can. We may, however, be obliged to disclose certain details in the event we are required to by law.

Visitors may browse our web site without revealing any personally identifiable information, but shoppers must open an account with us. At that time, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code). To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from www.violet-lake.com if your computer supports such capabilities.

We would like to keep you up-to-date with our latest products, promotional offers and news and if you give us your consent we will contact you either by email or post. Except for dealing with an order, we will not contact you in the future unless you have expressly given us your consent. We will also give you the chance to refuse any marketing material or other contact from us in the future.
Information that we will collect about you will include: your title, name, address, phone number, email address and what products you have purchased from us. We will use all reasonable endeavours to ensure that the information we hold about you is accurate and up-to-date. If you would like to alter or check your details, please contact our Customer Services Team by email at customerservice@violet-lake.com.

Your personally identifiable information is used for our internal business purposes only. violet-lake.com does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about Oskiaskincare.com and its products. 

We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets

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