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We would love to hear from you!

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If you have any comments or questions or queries please contact via email at:

We PROMISE ALWAYS to respond to your email within 24 hours if not sooner, this includes weekends.

If you are having difficulty placing your order online, please contact us via email and we will arrange a call-back to take your order over the phone.

If you have misplaced your returns forms and need to return a Violet Lake item to us for exchange or refund, please email us at, with the details of your order including your name and order number.


Please email us at